Privacy Policy

We collect personal information that you voluntarily provide to us when you request a quote, contact us, enroll in coverage, or communicate with our team. This may include your name, email address, phone number, ZIP code, preferred language, coverage interests, and any details you include in your messages. When required to process insurance applications, we may also collect additional eligibility information necessary to serve you.

We use the information we collect to:

• Respond to your inquiries and provide requested quotes and services.
• Assist with health, dental, vision, Medicare, and ACA enrollment.
• Send appointment reminders, policy updates, and customer support communications.
• Administer Premium Assistance Program communications where applicable.
• Improve our services and comply with legal and regulatory obligations.

We may share your information with licensed insurance carriers and partners strictly as needed to process your application, obtain quotes, or provide the services you request. We may also disclose information when required by law or to protect our legal rights. We do not sell your personal information.

SMS consent is not shared with third parties or affiliates for marketing purposes.

If you opt in to receive text messages, your mobile information is used solely to deliver the messages you requested (such as insurance inquiries, applications, appointments, policy updates, and customer support). You can opt out at any time by replying STOP, or reply HELP for assistance. Message frequency may vary, and message and data rates may apply.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no method of transmission or storage is 100% secure, we continually work to protect your information.

You may request access to, correction of, or deletion of the personal information we hold about you at any time. To make a request, contact us at info@calyvrainsurance.com or call (305) 432-3557. We will respond to your request in accordance with applicable law.

Our website uses cookies and similar technologies to operate the site, understand how visitors use it, and improve your experience. We may use analytics tools (such as Google Analytics via Google Tag Manager) that set cookies to measure site traffic. You can control or disable cookies through your browser settings; however, some features of the site may not function properly if cookies are disabled.